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Home > News & Articles > Organizational Behaviour: Definitions, Examples, Characteristics, Importance, Research Methods, Levels, Benefits, and Organizational Culture
Updated on 12th July, 2023 , 8 min read
The study of how people, groups, and organizations interact and have an impact on one another is known as organizational behavior (OB). However, it is primarily employed in corporate management as a way to comprehend and manage groups of people more successfully. Businesses turn to OB because it may help them improve employee performance while simultaneously fostering a healthy workplace culture.
The study of organizational behavior focuses on how people and groups interact inside a company and how these interactions impact how well the company performs in relation to its aim or goals. The discipline investigates how different variables affect behaviour inside an organization. The main emphasis of organizational behavior is frequently on worker productivity.
Research on organizational behavior has demonstrated that motivated employees are more productive, and motivated employees are more profitable for the company. Organizational behavior, however, can also concentrate on how businesses can better control, modify, and enhance behaviour in order to accomplish desired results (such as productivity, employee well-being, or workplace satisfaction). Issue selling, taking the initiative, positive change-oriented communication, creativity, and proactive socialization are a few examples of these behaviors.
Research in the field of organizational behaviour has been devoted to enhancing job happiness, job satisfaction levels, innovation, and leadership. Each offers a set of suggested actions, such as restructuring groups, altering pay plans, or switching how performance is judged.
The late 1920s saw the start of a now-famous series of studies on employee behavior at the Western Electric Company's Hawthorne Works factory in Cicero, Illinois, which laid the foundation for the study of organizational behavior.
The following are the primary traits of organizational behaviour-
Organizational behavior is divided into two categories-
Science is the deliberate gathering of all relevant information on human behaviour.
The use of acquired behavioral knowledge and skills on the job is what we call art.
Organizational behavior is employed in business to boost productivity, boost creativity, and provide companies with a competitive edge. The following are some of the characteristics of Organizational Behavior-
Organizational behavior employs a range of techniques, many of which are employed in other social sciences. The following are some of the research methods used in organizational behavior-
A common technique in organizational behaviour is a computer simulation. Although computer simulation has various applications, the majority of organizational behavioral academics have utilized it to comprehend how businesses or organizations function. However, more recently, researchers have also begun to use computer simulation to comprehend human behavior at a micro-level, concentrating on individual and interpersonal cognition and behaviour, including the mental processes and actions that constitute collaboration.
Numerous techniques of inquiry that are part of qualitative research often do not include the measurement of variables. This process establishes and structures behavioral patterns in individuals. Qualitative research has the benefit of giving a clearer picture of an organization. The use of written narratives of observations as well as content analysis of interviews and written sources are all examples of qualitative approaches. Meaning that qualitative research digs deeper into their studies than it does across the board. Ethnography, case studies, historical techniques, and interviews are typical methodologies.
Through the use of numerical data, quantitative research enables the study and comparison of organizational behaviour. Quantitative studies provide the benefit of efficiently examining huge groups of people at lower costs and in less time. This type of research focuses more on broad research. Correlation, analysis of variance, meta-analysis, multilevel modeling, multiple regression, structural equation modeling, and time series analysis are statistical techniques frequently employed in OB research.
The first level is personal, and it comprises organizational psychology as well as knowledge of motivations and human behavior. The second level is groups, which includes sociological and social-psychological understandings of interpersonal relationships and group dynamics. The highest level is the organizational level, where sociology and organization theory are used to conduct system-level studies and research how businesses interact with one another in the marketplace.
This aspect of organizational behavior focuses on analyzing employees' viewpoints, attitudes, and personal traits to determine their behavioral patterns at work. Human psychology is the foundation of its analysis.
The group-level examination, often referred to as the team level, investigates numerous group ideas, such as power, conflict resolution, group dynamics, and leadership. It also looks at how employees act when working together. It regulates how people act individually and collectively in social situations. The basis of the team-level analysis is social psychology and sociology.
The atmosphere, culture, and structure of an organization are examined at this level. It looks at the effects of various Organizational structures, working conditions, human resource policies, and other elements on an organization's operations. Political science and sociology serve as the foundation for Organizational system analysis.
Human behavior is a complicated, multidimensional field of study that is always changing and evolving. Four essential factors have been identified in the field of Organizational behavior as contributing to employee behaviour in the workplace, which are as follows-
Both internal and exterior surroundings are mentioned here. Physical settings (lighting, space, furniture, etc.), as well as more general circumstances (economy, clients, politics, etc.), are both meant by this. Example: Employee morale, cultural shifts, and financial concerns are a few instances of the internal environment. Political variables, economic shifts, and the firm itself are examples of the external environment.
Each individual brings their own personality, set of values, and manner of communicating to the workplace. Perhaps the most crucial aspect of a work environment is how workers engage with their jobs and one another. Example: Trainees from diverse states, including Orissa, Haryana, Arunachal Pradesh, and others, are offered campus placement by a corporation. However, all trainees are solely evaluated during and after training on the basis of how well they perform the duties that have been given to them.
Discusses the responsibilities and interactions of employees both within and outside of the workplace. includes things like job descriptions, departmental structures, and pay scales. Example: The relationship between management and their staff is determined by the Organizational structure.
It refers to the devices, resources, and tools used by employees to carry out their tasks, interact with consumers, and fulfill other roles and Organizational functions. Example: The performance of individuals and organizations is determined by the introduction of SAP, big data, and other technologies to the market.
Understanding that all four of these elements contribute to a company's culture and the way in which its people act within it is essential to comprehending Organizational behavior. Organizational leaders may bring about change inside their company by identifying areas of weakness and making the necessary adjustments.
Understanding organizational behavior may assist organizations in developing a positive workplace culture and environment that will eventually benefit the company as a whole. According to research, Organizational behaviour has several advantages, which are as follows-
Organizational behavior refers to how individuals behave as a result of organizational culture, which is the set of characteristics of the workplace that affect its employees.
Organizational Culture includes elements like the company's mission statement, fundamental values, and employee expectations. The company's identity and desired perception are defined.
For instance, if a company's objective is to provide the best possible customer service, then its core values can be focused on communication, professionalism, and customer happiness. As a result, the personnel will be held to certain standards, such as being polite and prepared to go above and beyond for the benefit of the client.
Organizational Behaviour is the behavior that people exhibit inside an organization as a result of the culture in which they are raised. Employees are more likely to exhibit behaviors like friendliness and helpfulness while dealing with customers if the corporate culture encourages customer service.
In contrast, if a company's culture is centered around a hostile work environment where individuals are required to go above and beyond to be the most successful, then this may be the case. Employees may act aggressively and competitively in this situation in an effort to provide the best results. The foundation for the behaviour that employees display is provided by Organizational culture, and the two are interwoven. A corporation must build an Organizational culture that supports healthy behavior among its employees if it wishes to foster a happy work environment.
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By - Nikita Parmar 2023-08-25 09:48:44 , 11 min readIncreased productivity and employee satisfaction result from an understanding of the behavior patterns of stakeholders and employees inside the business provided by Organizational behaviour theories.
Organizational behavior may be categorized into five types: custodial, supportive, collegial, autocratic, and systemic. Before implementing a model, the organization's needs, goals, and resources should all be carefully examined.
Understanding Organizational behavior aids in comprehending how individuals behave inside an organization. Studying OB models and theories broadens knowledge of the factors that spur employee motivation, increase output, and help employers establish dependable and lasting relationships with their staff.
Organizational behaviour may aid by offering a framework for comprehending how individuals act in certain working situations, why they act that way, how we might forecast future behavior, and what we can do to change it.
The efficiency of adopting a system based on Organizational behavior principles might be restricted by a few issues. Behavioural bias, unethical behavior, manipulation, and declining profits are examples of limitations.
In Organizational contexts, OB helps in the creation of management strategies as well as in analyzing and influencing people's conduct. These Organizational behaviour models provide managers with plausible explanations for how and why employees interact, behave, and engage in certain workplace practices.
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