About the Job
The Client Service Executive is responsible for managing relationships with US-based clients, ensuring smooth delivery of recruitment services, and coordinating with the recruitment/delivery team to fulfill client requirements. This role acts as the primary point of contact between clients and the staffing company, ensuring high client satisfaction and business growth.Key Responsibilities:
A. Client Relationship Management:
1. Act as the primary point of contact for US clients regarding staffing requirements
2. Build and maintain long-term relationships with hiring managers
3. Ensure high levels of client satisfaction and retention
4. Gather and understand job requirements for IT and non-IT roles
5. Coordinate with delivery teams for candidate submissions
6. Follow up with clients for feedback on submitted candidates
B. Interview & Hiring Coordination:
7. Schedule and coordinate interviews between candidates and client hiring managers
8. Manage interview feedback and update recruiters accordingly
C. Client Communication:
9. Respond to client queries via email
10. Provide regular updates on candidate pipelines and hiring progress
11. Escalate issues or concerns to account managers when required
Salary:
1. Probation period: 6 months
2. Salary during probation: 12,000 per month (for freshers)
3. Post-probation CTC: 2,16,000 - 3,40,000 per year
Number of Openings
5 openingsPerks of this Jobs
Informal dress code Free snacks 5 days a week
Skills
MS-Office, English Proficiency (Written), English Proficiency (Spoken)
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