About the Internship
Housy is a fast-growing home services brand based in Pune, focused on delivering quick, reliable, and high-quality cleaning services. The company aims to ensure that every customer experience is seamless, efficient, and trustworthy, with a strong emphasis on speed, cleanliness, and consistency. By prioritizing customer satisfaction and operational excellence, Housy is building a service model where every interaction reinforces trust and encourages repeat usage.Selected intern's day-to-day responsibilities include:
1. Manage customer interactions across WhatsApp, calls, and in-app support channels
2. Handle bookings, rescheduling, cancellations, and real-time service issues efficiently
3. Coordinate with operations teams to resolve customer concerns accurately and promptly
4. Follow up with customers to ensure complete resolution of issues
5. Deliver clear, respectful, and premium communication in every interaction
6. Maintain accurate records of customer conversations, issues, and resolutions
7. Identify recurring issues and contribute to process improvement initiatives
Number of Openings
3 openingsPerks of this Internship
Certificate Recommendation letter
Other Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 29th Oct'26 and 3rd Dec'26
4. are available for duration of 3 months
5. have already graduated or are currently in any year of study
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