.webp)
Introduction to the Role of Chief Commercial Ticket Supervisor (CCTS) of Indian Railways
Chief Commercial Ticket Supervisor (CCTS) is an important supervisory post in the commercial department of Indian Railways. The CCTS is positioned above commercial clerks and other ticketing staff to ensure that all ticket counters may run smoothly and efficiently and to supervise passenger revenue at important railway stations.
Key Responsibilities Include:
- Supervisory responsibilities to guarantee the ticket issuing counters are operating and transactions are conducted smoothly with minimum errors.
- Ensuring that all revenue collection for tickets is achieved and that correct revenue is accounted for and remitted.
- Resolving customer queries and complaints and ensuring a positive passenger experience.
- Managing and ensuring the junior ticketing staff can easily plan their workforce and resolve any underlying issues with their assigned task or train service.
Chief Commercial Ticket Supervisor Salary Structure (2025) - Full Details
The Chief Commercial Ticket Supervisor (CCTS) position of Indian Railways is one of the permanent, paid positions in the government sector under the 7th CPC. Here are the details around the salary structure of this post in 2025:
Pay Level & Pay Scale
- Pay Level - Level 6 (as per 7 CPC)
- Basic Pay - ₹35,400 per month
- Pay Scale Range - ₹35,400 - ₹1,12,400
From this salary structure, a CCTS can also receive promotions in higher administrative positions with annual increments.
Monthly Gross Salary (with Allowances)
Gross monthly salary assumed to be in range of ₹65,000 - ₹75,000.
(Actual in-hand monthly gross salary will vary depending on city, deductions, etc.)
Allowances Included
1. Dearness Allowance (DA) ~50% of basic pay (Periodic revision)
2. House Rent Allowance (HRA):
- X-Class Cities = 27% of basic pay
- Y-Class Cities = 18%
- Z-Class Cities = 9%
3. Transport allowance (TA) ~ ₹3,600 – ₹7,200 depending on city/grade of employee.
4. Night Duty allowance – (for night shifts).
5. Other benefits:
- Medical benefits for employee & dependents
- Pension benefits (NPS)
- Free/discounted railway travel passes
- Quarters for Government railway servant (availability permitted)
Deductions
1. NPS - approx. 10% of Basic + DA
2. CGEGIS (insurance)
3. Professional tax (and some other minor) deductions as per rules
Allowances and Benefits for Chief Commercial Ticket Supervisor (CCTS)
The Chief Commercial Ticket Supervisor role in Indian Railways has allowances and benefits that aim to give financial stability, work-life balance, and long-term security. Here is an overview of CCTS allowances and benefits:
Dearness Allowance (DA):
- 50% of basic pay (₹35,400) which is revised twice a year based on inflation. DA takes care of wage adjustment based on inflation.
House Rent Allowance (HRA):
HRA ranges from 8% to 27% of basic pay depending on city classification, for example:
- X (metro) cities - 27%
- Y (Tier-2) cities - 18%
- Z (rural/Tier-3) cities - 9%
Transport Allowance (TA):
- TA is fixed monthly and varies based on location and city classification. Additional DA on TA is also applicable.
Other Key Benefits:
- Medical Facilities - full coverage for themselves and eligible dependents at railway and CGHS-approved hospitals.
- Pension Scheme - contribution under the National Pension System (NPS) which will provide security post-retirement.
- Job Security - the position is permanent central government employment with very low risk of abolishment.
- Leave Benefits - earned leave, casual leave, and medical leave with encashment options.
- Railway Privileges - free or discounted railway transport/home travel for themself and family and can be assigned railway quarters based on availability.
In-Hand Salary Calculation (Sample Breakdown)
The breakdown of the monthly salary for the Chief Commercial Ticket Supervisor (CCTS) in Indian Railways is illustrated below based on the 7th Pay Commission's current rates:
Component | Amount (Approx.) |
Basic Pay | ₹35,400 |
Dearness Allowance (DA) | ₹17,700(50% of basic) |
House Rent Allowance (HRA) | ₹8,496(X-Class City @ 24%) |
Transport Allowance (TA) | ₹3,600 |
Gross Salary | ₹65,000 – ₹75,000 |
In-Hand Salary | ₹55,000 – ₹65,000 |
Note: The in-hand salary varies with city category (X,Y,Z), rate of DA and the deductions that may be made (NPS, income tax etc).
Promotion and Career Development
Promotional Hierarchy:
- Chief Commercial Ticket supervisor (CCTS)
- Senior Commercial Inspector
- Assistant Commercial Manager
Divisional Commercial Manager (through Departmental Exams or as per seniority)
Growth:
- Regular Annual Increment
- Promotion opportunities through departmental exams or via seniority based evaluation
- DA and Place changes as per the Pay Commission upgrades
Comparison with Other Railway Posts
Here’s a comparison of the Chief Commercial Ticket Supervisor salary and benefits with other prominent railway positions.
Post | Pay Level | Initial Pay (₹) |
Chief Commercial cum Ticket Supervisor | 6 | 35,400 |
Station Master | 6 | 35,400 |
Senior Clerk cum Typist | 5 | 29,200 |
Commercial cum Ticket Clerk | 3 | 21,700 |
Junior Clerk cum Typist | 2 | 19,900 |
Conclusion
The Chief Commercial Ticket Supervisor (CCTS) position with Indian Railways provides a complete career option with a highly lucrative salary (₹65,000–₹75,000 per month), good job security, and various full government benefits including DA, HRA, pension, and medical. There are regular increments, promotion opportunities, and you can take pride in serving in a reputable organization such as Indian Railways. As a career option, the post of Chief Commercial Ticket Supervisor (CCTS) is a great option for anyone looking for a stable government job in the commercial operations field.
