About the Job
Key responsibilities:1. Chat with customers on WhatsApp to understand their needs and provide relevant information.
2. Explain the process and guide customers through the necessary steps.
3. Address customer queries and resolve concerns promptly.
4. Maintain and update lead reports on Google Sheets for tracking and follow-ups.
5. Coordinate with internal teams to ensure a smooth customer journey.
6. Follow up with potential leads to improve conversion rates.
7. Ensure high customer satisfaction through timely and professional communication.
Number of Openings
2 openingsSkills
English Proficiency (Spoken), English Proficiency (Written), Effective Communication
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