About the Job
Handle customer queries through live chat in English and Hindi.Provide accurate information about products, services, and policies.
Resolve customer concerns efficiently while maintaining high service standards.
Ensure quick response time and adherence to defined SLAs.
Document customer interactions accurately in CRM systems.
Escalate complex issues to the appropriate teams when required.
Maintain quality and productivity targets set by the organization.
Follow company guidelines, communication standards, and data security policies.
Number of Openings
10 openingsSkills
English Proficiency (Written), Hindi Proficiency (Written)
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