Remote Client Relationship Manager Job at Digital Ipsum

About the Job

This is not about sending reminders or forwarding reports. This is about being the bridge of trust between Digital Ipsum and our luxury clients. As a Client Relationship Manager, you won’t just manage accounts—you’ll make clients feel like partners in building legacies.
This role is perfect for someone who thrives on people, who listens deeply, and who believes client retention is as powerful as client acquisition. You’ll be a key player in ensuring our clients feel supported, valued, and confident that every campaign is leading them toward measurable impact.
At Digital Ipsum, you’ll never be “just the account person.” You’ll be the trusted advisor clients call first.

Key responsibilities:

1. Build and nurture long-term relationships with clients in the luxury home, interiors, and décor industry.
2. Act as the voice of the client, ensuring their needs and concerns are addressed with clarity and care.
3. Collaborate with performance, social, and creative teams to align execution with client goals.
4. Lead client calls, translate complex strategies into clear updates, and provide direction with confidence.
5. Anticipate client challenges and proactively offer solutions before they escalate.
6. Celebrate client wins, own setbacks, and always keep the focus on results.
7. Represent Digital Ipsum at client launches, exhibitions, and luxury events—being the face of the partnership.

Why Join Us:

1. Compensation: Starting salary ₹20000/month (base) + performance incentives linked to client retention and satisfaction.
2. Work with inspiring luxury clients where your role is central to legacy-building.
3. Freedom to go beyond scripts—your ideas and strategies will shape relationships.
4. Mentorship from leaders who have scaled high-value accounts.
5. Exposure to luxury launches, exhibitions, and premium industry events.
6. Access to innovative tools, systems, and playbooks for client success.

Why Digital Ipsum?
Because at Digital Ipsum, account management is not admin—it’s trust in action. We don’t just execute campaigns; we partner with clients to transform their businesses.
Here, you’re not just an employee—you’re a guardian of trust.
We don’t chase clients—we build relationships that last.
We don’t just manage expectations—we create experiences clients remember.
If you’re ready to become the trusted face clients call first, to be celebrated for the relationships you build, and to help redefine luxury client servicing—then this is your role. Join us at Digital Ipsum, and let’s build legacies together.

Number of Openings

10 openings

Skills

Effective Communication, Interpersonal skills, Client Relationship, Client Interaction