About the Job
Key responsibilities:1. Own the end-to-end relationship with assigned members
2. Drive onboarding, activation, and ongoing engagement of members
3. Act as the primary point of contact for queries, support, and coordination
4. Drive renewals & upgrades
5. Track engagement metrics, outcomes, and satisfaction levels
6. Collect member feedback and contribute to service improvement
7. Maintain accurate CRM records & Google sheet records
8. Prepare and maintain different reports required for the department
Number of Openings
2 openingsPerks of this Jobs
5 days a week
Skills
Attention to Detail, MS-Excel, Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Effective Communication
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