About the Job
Key responsibilities:1. Manage large amounts of incoming phone calls
2. Generate sales leads. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication
3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
4. Follow communication procedures, guidelines, and policies
5. Take the extra mile to engage customers
6. Keep records of customer interactions, process customer accounts, and file documents
Number of Openings
5 openingsPerks of this Jobs
Informal dress code Free snacks Health insurance
Skills
English Proficiency (Spoken), Kannada Proficiency (Spoken), Customer Support, Customer Acquisition, Cold Calling
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