About the Job
As a Customer Service Executive at Voylla Fashions Private Limited, you will be the first point of contact for our valued customers. Your role is crucial in providing exceptional service and resolving any queries or concerns in a timely and professional manner.Key Responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a prompt and courteous manner.
2. Provide accurate information about our products, promotions, and policies.
3. Process orders, returns, and exchanges efficiently and accurately.
4. Proactively reach out to customers to ensure satisfaction and address any issues.
5. Collaborate with other departments to resolve complex customer issues.
6. Keep detailed records of customer interactions and transactions.
7. Identify trends in customer feedback and suggest improvements to enhance the overall customer experience.
If you are a skilled communicator with a passion for delivering excellent customer service, we want you on our team at Voylla Fashions Private Limited. Join us in creating memorable experiences for our customers and growing our brand reputation in the fashion industry. Apply now and be part of our dynamic and diverse team!
Number of Openings
20 openingsPerks of this Jobs
Informal dress code Health insurance Life insurance
Skills
English Proficiency (Spoken), English Proficiency (Written)
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