About the Job
As a Customer Service Associate at Delights Marketing Solutions (DMS), you will be an integral part of our team, providing top-notch support to our valued customers. Your proficiency in spoken and written English, as well as spoken Hindi, will be essential in communicating effectively with our diverse client base.Key Responsibilities:
1. Answering customer inquiries via phone, email, and chat in a professional and timely manner
2. Resolving customer issues and ensuring a positive experience with our products and services
3. Providing product information and recommendations to customers to meet their needs
4. Handling customer complaints and escalations with empathy and understanding
5. Processing orders, returns, and exchanges accurately and efficiently
6. Collaborating with sales and marketing teams to promote new products and offers to customers
7. Maintaining a high level of customer satisfaction and building long-lasting relationships with clients
If you are a proactive problem-solver with excellent communication skills and a passion for customer service, we want you to join our team at DMS! Apply now and be a part of a dynamic and growing company where your skills and talents will be valued and appreciated.
Number of Openings
10 openingsPerks of this Jobs
Health insurance
Skills
English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)
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