About the Job
Key responsibilities:Track 1 - Appointment Scheduling & Ops (Optional based on assignment):
1. Schedule doctor consultations and coordinate with internal/external teams.
2. Manage hospital operational tasks including basic inventory/doctor schedule tracking.
3. Maintain daily trackers and follow-ups for scheduled appointments.
Track 2 - Pre-auth, Documentation & Insurance:
1. Validate documents and share them with hospitals to ensure timely pre-auth submission.
2. Follow up on pending approvals and resolve pre-auth queries.
3. Ensure hospitals share signed patient consent copies with Finance Ops.
4. Convince patients for cash/EMI options post claim rejection and assist CB accordingly.
5. Monitor WhatsApp groups and emails for escalations
6. Assist Inside sales in document collection and LeadSquared case creation.
Note: Candidates should be open to a 6-day workweek with rotational shifts.
Number of Openings
15 openingsSkills
Attention to Detail, Multitasking, MS-Excel, English Proficiency (Spoken)
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