About the Job
If you enjoy talking to people, working in a fast-paced environment, and taking ownership of coordination tasks, this opportunity is for you. This role is ideal for someone who is organized, quick to respond, good at follow-ups, and interested in operations, customer experience, or business roles. If you like managing schedules, tracking work, and ensuring things run smoothly without delays, you’ll fit in well here.Core Objectives:
1. Zero Latency Scheduling: Ensure every "Schedule a Visit" request is handled within 10 minutes.
2. High Attendance Rate: Minimize "No-Shows" through strategic confirmation loops.
3. Logistical Optimization: Grouping tours efficiently to ensure the Sales Executives at the property are prepared and not overwhelmed.
Key responsibilities:
1. The Bridge Call: Once a lead is qualified by the Lead Coordinator, the Flow Manager initiates a "Hype & Schedule" call/chat. They don't just book a time; they plan the experience of the visit.
2. Calendar Mastery: Managing the shared calendars between the customers and the on-site Sales Executives.
3. Pre-Tour Briefing: Sending the customer the "Visit Packet" (Location pin, contact person at the site, and a "What to expect" teaser).
4. The 2-Hour Pulse: A mandatory check-in 2 hours before the tour to confirm the customer is on track.
Number of Openings
5 openingsPerks of this Jobs
Free snacks
Skills
Client Relationship Management (CRM), Coordination, Effective Communication, Attention to Detail, MS-Excel
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