Assistant Manager- Business Management & Operations (with Tech/AI Expertise) Job in Multiple locations at Matrix International

About the Job

Job Description
We are looking for a high-bandwidth, career-oriented Assistant Manager – Business Management & Operations to join our leadership pipeline. This is a role for individuals who possess a "Founder’s Mindset"—those who are ambitious, socially sharp, and driven by business outcomes rather than just checking off tasks.

In this hybrid role, you will sit at the intersection of Operations, Client Servicing, and Business Development. You will be responsible for building systems, managing high-value client relationships, and leveraging modern AI tools to drive efficiency.

This is a high-responsibility role designed for someone who wants to fast-track their way into a senior management position.

Key Responsibilities
Operational Excellence: Architect and oversee day-to-day business processes; ensure that SOPs are not just followed but optimized for scale.
High-Stakes Client Servicing: Act as a primary point of contact for key accounts, ensuring world-class service delivery and long-term relationship retention.
Business Development Strategy: Support growth by managing the sales funnel, drafting sophisticated business proposals, and conducting market research.
AI & Workflow Integration: Identify and implement AI tools and digital systems (Notion, CRMs, Automations) to eliminate manual bottlenecks.
Administrative Leadership: Support the leadership team in HR coordination, vendor management, and internal business documentation.
Reporting & Intelligence: Analyze operational data and MIS to provide actionable insights to the management team.

Who This Role Is For
The Ambitious Professional: You are looking for a career, not just a paycheck. You are motivated by growth, ownership, and the chance to lead.
The Systems Thinker: You have an aptitude for workflows and love using the latest tech and AI tools to work smarter.
The Hard Worker: You understand that building a business requires grit, attention to detail, and a "can-do" attitude.
Additional Preferences (The "Killer" Profile)
Exceptional English: Your command over written and spoken English must be flawless. You can draft compelling emails and professional reports with ease.
Social Intelligence: You are socially confident, presentable, and articulate. You can walk into a room and command respect during client meetings and presentations.
Strategic Poise: You are comfortable representing the organization in high-level discussions and traveling locally for client-facing engagements.
Management Aptitude: You have a natural instinct for leadership, organization, and problem-solving.

Work Setup & Perks
Mode: Hybrid (Flexibility to work remotely with scheduled office/client days).
Path: Clear mentorship and a roadmap to Senior Management/Business Head roles.
Culture: High-performance, tech-forward, and zero-micromanagement for the right candidate

Number of Openings

3 openings

Skills

Team Management, Digital Marketing, Operations, Content Management, Business Management, Human Resources, Client Relationship, Business Development, Artificial intelligence, Marketing, Administrative Support, Generative AI Tools, Leadership, MS-Office, Event Management