About the Internship
Are you passionate about providing exceptional customer service? Do you have excellent English and Hindi language skills, both spoken and written? Join our team at The Mortal Soul as a Customer Service Associate and be a part of a dynamic and exciting work environment!Key Responsibilities:
1. Provide top-notch customer service through phone, email, and chat channels, helping customers with inquiries, issues, and feedback.
2. Respond to customer queries promptly and efficiently, ensuring a positive customer experience.
3. Assist customers with product information, order processing, and troubleshooting technical issues.
4. Confirm COD orders through outbound calls and verify order details.
5. Resolve customer complaints and issues efficiently while maintaining a positive brand image.
6. Maintain accurate records of customer interactions and transactions in our CRM system.
7. Continuously strive to improve customer satisfaction and loyalty through exceptional service delivery.
If you have strong communication skills, a customer-centric mindset, and a passion for helping others, we want you on our team! Apply now to join The Mortal Soul and make a difference in the lives of our customers.
Number of Openings
1 openingsPerks of this Internship
5 days a week
Other Requirements
1. are available for the work from home job/internship
2. have relevant skills and interests
3. can start the work from home job/internship between 16th Feb'26 and 23rd Mar'26
4. are available for duration of 6 months
5. have already graduated or are currently in any year of study
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